I love museums. Pick any weekend and you can find me wandering some echoey gallery around Philadelphia. They’re more than a pastime for me — I’m that lady in the museum who’s almost too into it, who takes pictures of every painting, leans in super close to study the details, and scribbles down notes for some reason.

Museums are critical to how we interact with the vast majority of art. But I have to ask myself: if I love museums so much, why do I often leave feeling … well, kinda pissed off?

  1. When they’re too quiet! 

I grew up in a loud, boisterous, art-loving family. Even though we were regular visitors, we always stuck out at the museum. My mom’s high heels would clack, her jewelry would jangle, and people’s heads would turn as she yelled, “Girls! Come look at this one!” “Mommmm!!” I’d whisper. “We’re supposed to be quiet here!” I think she stuck her tongue out in response.

The unwritten rule of limiting noise to a minimum is just one of many barriers keeping museums from being inclusive. Big, loud families with scurrying children may not feel welcome in a place where silence rules. A recent study showed that the second most common reason for not visiting museums is “Attitude affinity perception,” or rather, “museums aren’t for people like me.”

  1. When they are way too expensive, and they might not need to be

Did you know that, on average, museums make only about 6% of their revenue from ticket sales? While many museums used to be cheap or even free, over the past few decades a number have increasingly turned to ticket sales to shore up their revenue. But if ticket sales contribute so little, do they really serve to improve our museums, or do they just exclude people who can’t cough up the change?

  1. When they don’t allow pictures

Listen, I get it when I can’t take photos with flash — who wants to create that nasty glare in their picture, anyway? But when museums don’t allow pictures solely so that they can sell more prints in the gift shop? That’s a red flag for me. (And I was going to buy a postcard anyway!)

Twitter post (courtesy Osama Shukir Muhammed Amin FRCP (Glasg))
  1. When they don’t feature local artists

I was quite literally jumping for joy and visibly buzzing around the galleries of the Philadelphia Museum of Art when it staged New Grit: Art & Philly Now, a show that featured local artists and others with strong ties to Philadelphia. After taking in the luxurious textiles of Jessie Krimes and vibrant multimedia paintings of Jonathan Lyndon Chase, I left feeling exhilarated, but frustrated. Why did it take so long for these Philadelphia artists (many of whom are queer and artists of color) to be featured in the museum that boasts the city’s name?

Jessie Krimes, “Crow Hill” (2020), antique quilt, used clothing collected from incarcerated people, assorted textiles (photo by author)
  1. When they show the same artists over and over again, and no one new

Museums should be uplifting unknown artists, especially artists of color. Do we really need ANOTHER take on Picasso? Keith Haring, again? In fact, I don’t want to see another Keith Haring exhibition until Angel Ortiz, aka LA II, gets his own solo show. Similar to the relationship between Jean Michel Basquiat and Andy Warhol, LAII was a graffiti artist and a fundamental collaborator with Haring, and played a major role in the development of Haring’s work. Not only has his story been erased from the narrative, but he’s alive, well, and active. Where’s his retrospective?

LAII (Angel Ortiz), “Untitled” (2020), spray paint and marker on canvas (courtesy Lawrence Fine Art)
  1. When their changes in the name of racial justice are only surface level

In 2020, museums across the country were forced to reckon with their institutionalized racism after the wave of protests following the murder of George Floyd. Many began featuring Black artists and hired Black curators, a much needed change — only 4% of US curators were Black as of 2018.

But in considering all the “commitments” made, many start to sound the same, and for many, their progress is frankly unsatisfying. Do all of these staff trainings and nebulous “diversity inquiries” really make any progress toward changing museums on an institutional level?

The Robb Report’s interviews with Black curators such as Valerie Cassel Oliver reveal that an institutional change would involve much more than the rapid-fire, publicized reforms that museums have presented to the public. It’s easy to ameliorate immediate concerns with a few long-awaited retrospectives and carefully crafted social media statements; it’s hard for a museum to shake itself free of the very ground it was built on and the clutches of wealthy (white) board members.

  1. When even after years of demands, they refuse to change galleries named after Nazi sympathizers

Yes, Museum of Modern Art (MoMA), I’m looking at you. Activist organizations like the Johnson Study Group have demanded repeatedly that MoMA rename the Philip Johnson gallery. The museum acknowledged this demand by covering it temporarily, and MoMA representatives have stated that they’ve been conducting “a rigorous research initiative to explore in full the allegations against Johnson and gather all available information.” Yet a quick Google search reveals dozens of articles on Johnson’s history of blatant support of the Nazi Party. Perhaps this unwillingness to change points to what MoMA and other like-minded institutions are really committed to: these legacies of weaving systemic white supremacy into modern architecture.

  1. When they’re just … too white! I mean, the walls are too white!

It’s actually MoMA (the aforementioned museum constantly under fire for its institutional racism) that is often credited with popularizing the “white cube” standard. Galleries and museums alike generally adhere to the (now almost universal) assumption that blindingly white walls are the best way to show art. But do people even like this sterile approach? Visitors flock to the Isabella Stewart Gardner Museum and the Barnes Foundation at least in part for a taste of something different and, perhaps, a little cozier. In the search for “neutrality,” I think we’ve lost what many search for — a little warmth.

  1. When they don’t give their workers (or artists!) fair pay

Walking around a museum can feel a little off-putting when you know that workers aren’t being paid a fair wage — and, in the case of the Penn Museum, are even subject to union busting. Artists and museum workers have been organizing since the 1930s to gain fair compensation for making museums … well, museums. In fact, many artists are often aren’t paid at all to have their work on display. You’ve heard it before: “we can pay you in exposure,” right?

  1. I WANT TO TOUCH THE ART. Please let me touch it!

Ok, not all of it, I promise! I’m not talking about touching Vermeers — but I do think there should be ample opportunity for artists to work with museums to create tactile galleries. Being able to feel the texture of a work is an amazing entryway for both kids and adults into the world of art. We limit ourselves to the visual (and sometimes the audible), but tactile galleries would open up whole new worlds.

A PSA: Do Not Touch” (courtesy Eilish Gormley)

In 2017, Lenka Clayton collaborated with the Fabric Workshop to create a room full of works by vision-impaired artists, inspired by Brancusi’s “Sculpture for the Blind.” Perhaps more institutions (and artists, too!) could follow their lead.

  1. Actually, tactile art would allow for more accessibility

But seriously, why aren’t there more tactile opportunities for vision-impaired visitors? The technology exists — if “The Birth of Venus” can be made tactile, why can’t more masterpieces? The Uffizi even offers “touch tours” (along with free admission!) to vision-impaired visitors. Tactile exhibitions can benefit even more groups, such as those on the autism spectrum. Could more museums follow suit?

Twitter post (courtesy Robbie Meriales)
  1. When they build big, expensive wings, but don’t accommodate for people with physical disabilities

A 2008 study “found empirical evidence that museums in general lag behind other social institutions in regards to accommodating people living with disabilities, such as wheelchair users, the visually challenged, and hearing-impaired people.” Have things progressed since 2008? While several museums are finally taking note, change is incredibly slow. Many exhibitions continue to be difficult to navigate by wheelchair — and often, the art itself is the problem. In 2017, Yayoi Kusama’s Infinity Room was finally made “accessible” for wheelchair users — but only through a virtual reality app. Is that really the best we can do for wheelchair users, or other visitors with mobility issues?

Twitter post (courtesy Jason Dorwart)
  1. When the “American gallery” doesn’t display any folk art or Indigenous art

Sometimes I anger-wander through American art galleries, just to see if they’re finally going to start putting up intricate quilts and whimsical Pennsylvania Dutch Fraktur paintings. Just one piece of folk art furniture, more Navajo blankets, I beg of you! Heaps of textiles are stored in museum archives, yet they are almost never on view in most cases. Why? If I see another quaint, pastoral, white-picket-fence painting next to a glossy “founding father” I might explode.

  1. When they don’t have enough drawings!

With the exception of sketchbooks, why are drawings shown in separate glass-covered tables, rather than hanging on the walls? And although I love a work in progress, I also want to see drawings that are final masterpieces themselves! I wish we could see more exhibitions like the Art Institute of Chicago’s 2018 retrospective of Charles White’s incredible drawings. How many fields of art are we missing out on because most museums have an undue focus on paintings? I yearn to see halls of colored pencil illustration, drafting, and the entire world of cartoons! But I guess that doesn’t count as “serious art,” huh?

  1. Which brings me to my final gripe: when museums are just too darn serious

Yes, museums are places where art can serve as a means of grappling with questions of identity, loss, and tragedy. But to be true sites of healing, shouldn’t they also be filled with laughter? What if they played music? What if they were filled with people from all walks of life, of all ages? What if they were sites of community, not just on special “family” or “community” days, but every day of the year?

Even after all of these gripes, I still love museums. I’ve spent countless happy hours in their halls. They’ve shaped who I am and how I see the world around me. But the vast majority of museums have a long way to go before we can truly say that they are welcoming for anyone and everyone to visit.

The Latest

Avatar photo

Isabella Segalovich

Isabella Segalovich is a Philadelphia-based artist, designer, writer, and TikTokker. Her work focuses on anti-authoritarian art history, on topics such as cultural appropriation and erasure, the racism...

5 replies on “15 Things Museums Do That Piss Me Off”

  1. I hear you about more music and happy noise in museums, but loud voices and listening to music I don’t like is torture to me. One of the reasons I don’t go to natural history museums; they are filled with school groups and families. Art museums are one of the few public spaces where there is non-threatening quiet. Many of us find solace in quiet spaces.

    1. I’d encourage everyone to leave comments at every museum they visit. Museums pay attention and, right now, the majority of comments come from people who don’t want museums to change. We get complaints that art museum labels shouldn’t be political when we make any reference to the historical context of race, class, gender, etc that impacted the art.

  2. It must have been a struggle to compose these grievances with a straight face. First, most museums are fighting for survival after two years of chaos. They are working to diversify their art, staff, labels, scope. My city’s contemporary art museum reopened with a community based, salon-style exhibit. Yes, all local artists! Museums strive to be welcoming to their communities. Walls are white and rooms are fairly quiet so community members and visitors can engage with the art. Seattle Art Museum has multi media in indigenous galleries including music. Do we encourage families with kids to scream and laugh and run through the theater during a play? No. Art tells us stories about our history and who we are If you listen. There is nothing stuffy about that. It’s called contemplation. And at the same time, art docents encourage interaction. Meanwhile, families can gab and unwind in the outdoor spaces which many museums provide. Yes the goal Is for everyone to feel welcome. But entitlement goes both ways. To my mind, this article smacks of the exact entitlement the writer condemns. And why publish it now as most museums are reevaluating all practices and policies to better serve visitors of all stripes? I’m going to end my subscription if this desperate attempt at controversy continues to override credible art journalism.

  3. The museum I work for allows photos sometimes and sometimes it doesn’t. It depends on who owns pieces in a curated exhibition. The owners set the rules. It has nothing to do with selling postcards. Most museums allow photos of the pieces that belong to them. Instagram helps them and they know it.

  4. Love the headline and I heartily agree with many points made by the author, but as a visual artist who regularly exhibits work I have to say that having children running and playing through galleries or art museums can make it difficult for adult visitors to quietly contemplate the work. As for touching it, people’s hands have natural oils that can alter the materials used to make the work, and may cause permanent damage. Dare I say that it may not be a good idea to touch things anyway during a pandemic? Should there be child-friendly exhibits and interactive experiences for families? Of course. Should museums be less formal? Maybe, but most of us treasure the all-too-rare peace and tranquillity we experience in these places.

Comments are closed.